Customer Recommendations

TCB Carpets Inc.

Bothell, Washington

Customer Recommendations

RATINGS

Current Rating: 4.96

Total Ratings: 8

These Ratings & Reviews have been provided by previous ServiceMagic customers who have had work performed by TCB Carpets, Inc..

Customer Rating:

City: Seattle, WA
Project: Carpet - Install

"already recommender lenny to a neighbor "

Comments: what's this? Rating and Review Comments Have something you'd like to add to this? Please provide your feedback on how this project went. After review, these comments may be displayed to your future customers. See below for tips on providing comments. Keep it factual There is nothing wrong with providing a quick thanks or "It was great working with you" but be sure to keep the bulk of your feedback factual: "The installation was very challenging, but after a couple tries we were able to correct the issues and satisfy the customer" No Names Keep in mind that these ratings and reviews are anonymous to your future customers. Do not include the name or specific information about the homeowner or your comments may not be posted. Unpleasant Review? Keep in mind that this is your opportunity to present a positive spin on a negative situation. Don't attack the homeowner. Instead detail how you tried to satisfy them and what actions you took to try and make them happy.	Spell Check

Customer Rating:

City: Mill Creek, WA
Project: Carpet - Install

"Lenny was very professional and friendly. He come in hundreds of dollars cheaper than Empire, provided better carpet, and much friendlier service. I highly recommend TCB Carpets."

Customer: Kyle J.
Member Since: April 13, 2009

Comments: what's this? Rating and Review Comments Have something you'd like to add to this? Please provide your feedback on how this project went. After review, these comments may be displayed to your future customers. See below for tips on providing comments. Keep it factual There is nothing wrong with providing a quick thanks or "It was great working with you" but be sure to keep the bulk of your feedback factual: "The installation was very challenging, but after a couple tries we were able to correct the issues and satisfy the customer" No Names Keep in mind that these ratings and reviews are anonymous to your future customers. Do not include the name or specific information about the homeowner or your comments may not be posted. Unpleasant Review? Keep in mind that this is your opportunity to present a positive spin on a negative situation. Don't attack the homeowner. Instead detail how you tried to satisfy them and what actions you took to try and make them happy.	Spell Check

Customer Rating:

City: Mountlake Terrace, WA
Project: Carpet - Install

"TCB Carpets did an excellent job installing my carpet. They were happy to move the 2 items around the room while they did the install. I have already recommended them to 2 of my friends."

Customer: Bobbie H.
Member Since: February 21, 2009

Comments: what's this? Rating and Review Comments Have something you'd like to add to this? Please provide your feedback on how this project went. After review, these comments may be displayed to your future customers. See below for tips on providing comments. Keep it factual There is nothing wrong with providing a quick thanks or "It was great working with you" but be sure to keep the bulk of your feedback factual: "The installation was very challenging, but after a couple tries we were able to correct the issues and satisfy the customer" No Names Keep in mind that these ratings and reviews are anonymous to your future customers. Do not include the name or specific information about the homeowner or your comments may not be posted. Unpleasant Review? Keep in mind that this is your opportunity to present a positive spin on a negative situation. Don't attack the homeowner. Instead detail how you tried to satisfy them and what actions you took to try and make them happy.	Spell Check

Customer Rating:

City: Sammamish, WA
Project: Carpet - Install

"Perfect service! Lenny is a stand up guy that is prepared and knowledgeable about his service and carpets. The competition didn't stand a chance against him as he followed through on every detail professionally, courteously and timely. Our carpets look beautiful and transformed our home. HIGHLY recommend TCB and Lenny."

Customer: Melissa R.
Member Since: November 13, 2008

Comments: what's this? Rating and Review Comments Have something you'd like to add to this? Please provide your feedback on how this project went. After review, these comments may be displayed to your future customers. See below for tips on providing comments. Keep it factual There is nothing wrong with providing a quick thanks or "It was great working with you" but be sure to keep the bulk of your feedback factual: "The installation was very challenging, but after a couple tries we were able to correct the issues and satisfy the customer" No Names Keep in mind that these ratings and reviews are anonymous to your future customers. Do not include the name or specific information about the homeowner or your comments may not be posted. Unpleasant Review? Keep in mind that this is your opportunity to present a positive spin on a negative situation. Don't attack the homeowner. Instead detail how you tried to satisfy them and what actions you took to try and make them happy.	Spell Check

Customer Rating:

City: Kirkland, WA
Project: Carpet - Install

"Flooring estimate done professionally and seems knowledgeable. We will have the linoleum done on Nov. 29th and carpeting done soon after that."

Comments: what's this? Rating and Review Comments Have something you'd like to add to this? Please provide your feedback on how this project went. After review, these comments may be displayed to your future customers. See below for tips on providing comments. Keep it factual There is nothing wrong with providing a quick thanks or "It was great working with you" but be sure to keep the bulk of your feedback factual: "The installation was very challenging, but after a couple tries we were able to correct the issues and satisfy the customer" No Names Keep in mind that these ratings and reviews are anonymous to your future customers. Do not include the name or specific information about the homeowner or your comments may not be posted. Unpleasant Review? Keep in mind that this is your opportunity to present a positive spin on a negative situation. Don't attack the homeowner. Instead detail how you tried to satisfy them and what actions you took to try and make them happy.	Spell Check

Customer Rating:

City: Mercer Island, WA
Project: Carpet - Install

"Lenny provided an excellent selection of carpet options at competitive prices. He personally supervised the installation. His crew were friendly and professional, and did a great job!"

Comments: what's this? Rating and Review Comments Have something you'd like to add to this? Please provide your feedback on how this project went. After review, these comments may be displayed to your future customers. See below for tips on providing comments. Keep it factual There is nothing wrong with providing a quick thanks or "It was great working with you" but be sure to keep the bulk of your feedback factual: "The installation was very challenging, but after a couple tries we were able to correct the issues and satisfy the customer" No Names Keep in mind that these ratings and reviews are anonymous to your future customers. Do not include the name or specific information about the homeowner or your comments may not be posted. Unpleasant Review? Keep in mind that this is your opportunity to present a positive spin on a negative situation. Don't attack the homeowner. Instead detail how you tried to satisfy them and what actions you took to try and make them happy.	Spell Check

Customer Rating:

City: Kenmore, WA
Project: Carpet - Install

"I would highly recommend Lenny and his crew to anyone! They were on time, very professional, courteous and highly competitive on pricing. Lenny wanted to give us what WE NEEDED rather than upsell us on something we didn't want or truly need. "

Customer: steve d.
Member Since: September 11, 2008

Comments: what's this? Rating and Review Comments Have something you'd like to add to this? Please provide your feedback on how this project went. After review, these comments may be displayed to your future customers. See below for tips on providing comments. Keep it factual There is nothing wrong with providing a quick thanks or "It was great working with you" but be sure to keep the bulk of your feedback factual: "The installation was very challenging, but after a couple tries we were able to correct the issues and satisfy the customer" No Names Keep in mind that these ratings and reviews are anonymous to your future customers. Do not include the name or specific information about the homeowner or your comments may not be posted. Unpleasant Review? Keep in mind that this is your opportunity to present a positive spin on a negative situation. Don't attack the homeowner. Instead detail how you tried to satisfy them and what actions you took to try and make them happy.	Spell Check

Reference:

Project: Carpet - Install

"I have been in the busing for thirty years. They are the one contractor that gets 100%. He is on time for the work and his prices are the best in the business. He is hands down the best. If there are any issues, the owner says the customer is always right. They are phenomenal. He is my favorite contractor."

Note: This reference was collected and verified as part of ServiceMagic's 10 step screening process. The project took place prior to the pro's acceptance as a ServiceMagic member.

Customer: Amy D.

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